💳 Ex-money Coupons and Promo Codes: Complete Usage Guide

Welcome to the coupon help section! Here you will find detailed answers to all questions related to the activation and application of promo codes in the Ex-money cryptocurrency exchange service.

📌 What is a coupon in Ex-money?

A coupon (promo code) is a special combination of characters that provides the user with additional benefits when making an exchange. This can be:

• Discount on the service fee (0.05%);
• Fixed bonus amount for the exchange;
• Increased rate for a certain currency pair;
• Access to exclusive promotions and offers.

Promo codes are published in the official Ex-money channels, partner newsletters, on the promotions page, and in special marketing campaigns.

🔑 How to activate a coupon: step-by-step instructions

Step 1: Get a valid promo code

   → Check official sources: website, Telegram, email newsletter after the exchange;
   → Make sure the coupon has not expired;
   → Copy the code without extra spaces and characters.

Step 2: Proceed to the exchange

   → Open the exchange page:https://ex-money.net/
   → Select the direction and amount of the transaction;
   → Fill in the necessary recipient details.

Step 3: Enter the promo code in the special field

   → Find the "Promo Code" or "Coupon" block on the confirmation page.
   → Paste or enter the code manually.

Step 4: Confirm the application of the discount

   → The system will automatically recalculate the final amount
   → Make sure the discount is displayed correctly
   → Complete the exchange in the usual way

✅ Coupon usage conditions:

• One coupon per transaction: the system does not allow multiple promo codes to be applied simultaneously to one order;
• Application before confirmation: the promo code must be entered BEFORE the final exchange confirmation - after sending the application, it is impossible to change the conditions;
• Automatic calculation: the discount is applied instantly and is displayed in the final amount before confirmation;
• Action on the commission: most coupons reduce the service fee, not the exchange amount - clarify the conditions of a specific promo code;
• Validity period: each promo code has a limited period of activity - use it before the expiration date.

❓ Frequently asked questions:

▸ Where to get a promo code?
   Promo codes are distributed through official channels: website, social networks, partner programs, email newsletters. Be careful with codes from unverified sources.

▸ Why isn't the coupon applied?
   Possible reasons: the validity period has expired, the code is entered with an error, the coupon has already been used, the minimum exchange requirements have not been met. Check the conditions and try again.

▸ Can I use the coupon again?
   Most promo codes are intended for one-time use on one account. Repeated application is possible only if this is explicitly stated in the conditions of a specific coupon.

▸ What to do if the discount is not displayed?
   Do not confirm the exchange. Check: the correctness of entering the code, the validity period, compliance with the conditions. If the problem persists - contact support with the application number and screenshot.

▸ Can I get a discount retroactively?
   Unfortunately, no. The promo code is applied only at the stage of placing the order. After the exchange is completed, it is technically impossible to change the amount or return the commission.

⚠️Important reminders:

• Check the conditions of each promo code: different coupons may have different application rules;
• Save confirmation: take a screenshot of the screen with the applied discount before sending the application;
• Do not share personal coupons: some promo codes are tied to an account and are not transferable;
• Beware of scammers: official promo codes never require payment for activation.

🔄 What to do if an error occurs:

1. Refresh the exchange page and try entering the code again
2. Clear your browser cache or open the page in incognito mode
3. Make sure the selected currencies and amount meet the coupon conditions
4. If the error persists - contact support:
   → Indicate the application number (if created)
   → Attach a screenshot with the entered code and error
   → Describe the sequence of your actions

💡 Tips for maximum benefit:

• Subscribe to notifications: this way you will be the first to know about new promotions and promo codes;
• Plan large exchanges: apply coupons to transactions with a high commission - the savings will be more noticeable;
• Combine with other benefits: coupons can be used together with referral discounts, if this does not contradict the conditions;
• Watch the deadlines: do not postpone the activation of the coupon until the last moment.

📞 Need help?

If you have any questions about using coupons or technical difficulties:

• Write to support:support@ex-money.net;
• Contact viaTelegram bot;
• Leave a request through the feedback form on the website.

Our team is ready to help you get the maximum benefit from using promo codes! 🚀